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Contact STARS

Contact a STARS Base.

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Help with Stars Lottery Alberta 2026

To purchase tickets for STARS LOTTERY Alberta 2026 or for assistance with STARS LOTTERY, please call 1−855−782−7768. These operators are the fastest way to purchase tickets by phone or resolve issues with your purchase.

Call STARS Lottery

What Can We Help With Today?

Need to change donor information? Have a question about STARS Lottery? Were you flown by STARS and you would like to meet your crew? Select from the drop down below and we’ll make sure your inquiry goes to the right team.

Please select from the options below:

  1. Update your donor contact info, preferences, or request to stop contact

    We strive to be a donor-focused organization. If you have preferences regarding how regularly we contact you and what methods you’d prefer to use (or if you want to be removed from our lists altogether), we would be happy to accommodate your requests.

    Please do not send confidential banking or credit card info through this form.

    STARS Donations Team
    Toll-Free Number 1−855−516−4848
    Email donations@​stars.​ca

    1441 Aviation Park NE, Box 570
    Calgary, Alberta T2E 8M7

    Helpful Links

    STARS’ privacy policy

    Get in Touch

    Please do not send confidential banking or credit card info through this form.

  2. STARS Lottery Inquiry

    For questions regarding the STARS Lottery, including any issues regarding tickets, please call, email, or get in touch using the form below.

    Email: inquiries@​starslotteryalberta.​ca or inquiries@​starslotterysaskatchewan.​ca
    Phone: 1 – 855-STARS 68 (1−855−782−7768)

    Helpful Links

    STARS Lottery website

    Get in Touch

  3. Report a scam call or email

    Protect yourself from lottery prize scam calls! You will never be asked to send money to claim a charity lottery prize. Official prize winner lists are posted to our website or call our toll-free number for assistance.

    If you have received one of these scam calls, please hang up, record the number calling, then advise your local police department and the Canadian Anti-Fraud Centre at 1−888−495−8501, or visit their website. There is no need to report the scam call or email to STARS.

    Helpful Links

    STARS Lottery website

    Canadian Anti-Fraud Centre

    Get in Touch

  4. I was flown and want to meet my crew

    We appreciate hearing from our Very Important Patients (VIPs) and their families. Often, we hear from patients shortly after their mission. Other times, people wait years before they are ready to speak about their mission with us. Either way, we feel privileged to hear from you.

    If you would like to meet your crew or if you’re interested in sharing your experience as a STARS patient, feel free to complete the care to share form below, or contact us at vip@​stars.​ca.

    Helpful Links

    VIP program direct email – vip@​stars.​ca

    Get in Touch

    Mission details

    This information will assist us in locating the mission records for review.

    Your contact information

    Fill this out only if you would like a STARS representative to contact you regarding your experience.

    Patient or family member feedback

    We appreciate hearing from our Very Important Patients (VIPs) and their families. Often, we hear from patients shortly after their mission. Other times, people wait years before they are ready to speak about their mission with us. Either way, we feel privileged to hear from you. If you’re interested in sharing your experience as a STARS patient, or as a family member of a patient, Feel free to enter any general comments regarding your STARS experience in the text box below.

    Mission experience

    This section is optional for patients or patient family members to complete.

  5. I am an operational partner and would like to share mission-related feedback

    Our care to share form, below, is the best mechanism for you to share feedback – positive or constructive – regarding a STARS mission you were involved in.

    Get in Touch

    Mission details

    This information will assist us in locating the mission records for review.

    Your contact information

    Fill this out only if you would like a STARS representative to contact you regarding your experience.

    Patient or family member feedback

    We appreciate hearing from our Very Important Patients (VIPs) and their families. Often, we hear from patients shortly after their mission. Other times, people wait years before they are ready to speak about their mission with us. Either way, we feel privileged to hear from you. If you’re interested in sharing your experience as a STARS patient, or as a family member of a patient, Feel free to enter any general comments regarding your STARS experience in the text box below.

    Mission experience

    This section is optional for patients or patient family members to complete.

STARS Bases — Contact Information

  1. STARS Calgary Base — Head Office

    1441 Aviation Park NE, Box 570
    Calgary, Alberta T2E 8M7

    Phone: 403−295−1811 | 1−888−797−8277
    Fax: 403−275−4891

  2. STARS Edmonton Base

    Suite 100, 1519 35 Avenue East
    Edmonton International Airport, Alberta T9E 0V6

    Phone: 780−890−3131
    Fax: 780−890−3180

  3. STARS Grande Prairie Base

    10911 123 Street
    Grande Prairie, Alberta T8V 7Z3

    Phone: 780−830−7000
    Fax: 780−830−7009

  4. STARS Regina Base

    Mosaic Hangar, 2640 Airport Road
    Regina, Saskatchewan S4W 1A3

    Phone: 306−564−7900
    Fax: 306−525−5035

  5. STARS Saskatoon Base

    Nutrien Hangar, 2475 Airport Road
    Saskatoon, Saskatchewan S7L 1M4

    Phone: 306−242−0200
    Fax: 306−242−0292

  6. STARS Winnipeg Base

    155 West Hangar Road
    Winnipeg, Manitoba R3J 3Z1

    Phone: 204−786−4647
    Fax: 204−786−6785

  7. STARS Calendar/​Merchandise Office

    1441 Aviation Park NE, Box 570
    Calgary, Alberta T2E 8M7

    Phone: 403−516−3840

    Office hours: 8:30 a.m. to 4:00 p.m. Monday to Friday

  8. STARS Lottery

    STARS Lottery Alberta: 1−855−782−7768

    STARS Lottery Saskatchewan: 1−844−782−7775

    STARS Lottery Manitoba: 1 – 844-STARS-40 (1−844−782−7740)

Land acknowledgement

We acknowledge that our STARS bases are located on the traditional territories of many Indigenous Nations, including Treaty 7 (Calgary), Treaty 6 (Edmonton and Saskatoon), Treaty 8 (Grande Prairie), Treaty 4 (Regina), and Treaty 1 (Winnipeg). We recognize and honour that our operations extend across the lands now known as Alberta, Saskatchewan, and Manitoba, which are home to diverse First Nations, Métis, and Inuit communities.

We are committed to fostering reconciliation, equity, and inclusion in all aspects of our work. We extend our gratitude to the Indigenous peoples who have cared for and stewarded these lands for generations and are dedicated to building meaningful partnerships as part of our mission to serve all who need us.