STARS Career Opportunity
Emergency Communications Specialist - Level 1
Location: Calgary base
Closing Date: Nov 15, 2013
The Emergency Communications Specialist (Level 1) is a shift work position providing emergency and non-emergency call processing, for red patients and Industry calls in Western Canada. Following standard operating procedures, the successful candidate will be responsible for communicating with Emergency Medical Services, rural Physicians, remote locations and industrial sites, effectively handling incoming calls.
In your current or previous experience, whilst providing exceptional customer service, you have maintained a high level of accuracy and attention to detail. You are adaptable to changing situations and work environments and pride yourself on your proficient use of technology.
A team player with a positive attitude towards learning, you have strong verbal and written communication skills, ability to multi-task and manage high stress situations effectively. You are willing to work shift work in the Emergency Link Centre, which operates 24 hours per day, 365 days per year.
You have at least two years post-secondary education or equivalent work experience, and a high school diploma. Call Centre or Oil and Gas Industry experience, or experience in a public safety telecommunications environment is preferred.
We offer a competitive salary based on education and experience, as well as an excellent organization-paid benefit package with a matched RRSP program.
More importantly, you will be a key member of the STARS organization and a link in our ability to execute our mission of saving lives safely within the chain of survival.
To explore this opportunity further, please submit your resume to firstname.lastname@example.org by November 15, 2013.
While we thank everyone for their interest, we are only able to contact applicants selected for an interview. You are encouraged to watch for future opportunities by checking www.stars.ca.
The Shock Trauma Air Rescue Society (STARS) is a charitable non-profit organization that provides a safe, rapid, highly specialized emergency medical transport system for critically ill and injured patients.
STARS is a well recognized leader in critical patient care, rapid transportation, and emergency medical training and education. We have a unique model of community, corporate and government support that has led to an exemplary record of excellence in patient care and continuous innovation.
STARS has flown more than 26,000 missions since 1985, and operates from six bases across Alberta, Saskatchewan and Manitoba, including Calgary, Edmonton, Grande Prairie, Regina, Saskatoon and Winnipeg.